FAQ2023-07-17T12:55:52+00:00

FAQ

What is SignOnChain.id?2023-06-17T20:31:38+00:00
SignOnChain.id is an easy-to-use, pay-per-document e-signatures application based on Public Blockchain technology. It enables users to upload, scan, sign, and securely store documents all in one place.
How do I use SignOnChain.id?2023-06-17T20:31:38+00:00

With SignOnChain.id, you can capture photos of your documents using your smartphone or upload them directly. Once uploaded, you can electronically sign your documents with a simple click of the SIGN button. Once all parties involved have appended their signatures, a comprehensive email containing the fully signed document will be promptly sent to everyone involved.

Who provides SignOnChain.id?2023-06-17T20:31:39+00:00

SignOnChain.id is provided by Abendum AS, a UNISOT group company based in Oslo, Norway.

Can I use SignOnChain.id on multiple devices?2023-06-17T20:31:40+00:00

Yes, SignOnChain.id is a web-based application, so you can access it from any device with an internet connection.

What types of documents can I sign with SignOnChain.id?2023-06-17T20:31:41+00:00

You can sign a wide variety of documents with SignOnChain.id, including PDFs and other compatible file types. Please note that the legality of electronic signatures can depend on the nature of the document and the jurisdiction.

Can other parties see my documents on SignOnChain.id?2023-06-17T20:31:42+00:00

Only parties involved in the signing or added as reader of a document can access the document. Furthermore, all documents are encrypted and safely secured in the Public Blockchain for added security.

Is SignOnChain.id available worldwide?2023-06-17T20:31:42+00:00

As a web-based application, SignOnChain.id is accessible anywhere you have an internet connection. However, please note that the legality of electronic signatures can vary depending on the jurisdiction.

How do I know when a document has been fully signed?2023-06-17T20:31:43+00:00

Once all parties involved have appended their signatures on a document, a comprehensive email containing the fully signed document will be promptly sent to everyone involved.

What are the payment options for SignOnChain.id?2023-06-17T20:31:43+00:00

You can pay per document with a credit card or with BSV bitcoin. SignOnChain.id also offers various subscription plans for different usage needs.

What is the cost of signing a document on SignOnChain.id?2023-06-17T20:31:43+00:00

The price per signature is €0.35, with an additional €0.10 per reader. The price per document is €0.35 plus the cost of size and storage time. There are also subscription options available. Please see https://signonchain.id/price/ for updated prices.

Can I store my documents on SignOnChain.id?2023-06-17T20:31:45+00:00

Yes, SignOnChain.id provides secure document storage options. You have the flexibility to determine the duration for which you want to retain your documents, whether it’s a short-term requirement of a day, a medium-term necessity of three months, or a long-term commitment of five years or beyond.

Does SignOnChain.id provide any free trials?2023-06-17T20:31:45+00:00

Yes, SignOnChain.id provides a free trial with €15 credit that is valid for 30 days. During the trial period, the storage time for your documents is also 30 days.

How secure is SignOnChain.id?2023-06-17T20:31:46+00:00

SignOnChain.id is based on Public Blockchain technology. All documents are secured, encrypted, and safely stored in the Public Blockchain, creating a timestamped, immutable audit log of the document’s creation and eventual signatures.

Can I cancel my subscription at any time?2023-06-17T20:31:47+00:00

For detailed information about subscription cancellations, please refer to SignOnChain.id’s Terms of Service or contact the customer service.

What happens to my documents after the free trial ends?2023-06-17T20:31:47+00:00

After the free trial ends, you may need to choose a pay-per-use or subscription plan to continue storing your documents on SignOnChain.id. For detailed information, please refer to the platform’s Terms of Service.

Can I use SignOnChain.id on my mobile device?2023-06-17T20:31:47+00:00

Yes, you can use SignOnChain.id on your mobile device. You can capture photos of your documents using your smartphone and then upload them directly to the platform.

How long does SignOnChain.id store my documents?2023-06-17T20:31:48+00:00

With SignOnChain.id, you have the flexibility to determine the duration for which you want to retain your documents, whether it’s a short-term requirement of a week, a medium-term necessity of three months, or a long-term commitment of five years or beyond.

How can I contact SignOnChain.id’s customer service?2023-06-17T20:31:48+00:00

Please refer to the Contact Us section on SignOnChain.id’s website for information on how to reach their customer service.

Are my documents secure with SignOnChain.id?2023-06-17T20:31:48+00:00

Yes, your documents are secured, encrypted and safely stored in the Public Blockchain with a hash; a timestamped immutable audit log of the documents creation and eventual signatures.

How does SignOnChain.id use Blockchain technology?2023-06-17T20:31:50+00:00

SignOnChain.id uses Public Blockchain technology to secure, encrypt, and safely store all documents. The system creates a hash; a timestamped immutable audit log of the document’s creation and eventual signatures.

What if I need to sign a document with multiple parties?2023-06-17T20:31:51+00:00

SignOnChain.id supports multi-party signing. Once all parties have appended their signatures, a comprehensive email containing the fully signed document will be sent to everyone involved.

Is there a limit to the number of documents I can sign with SignOnChain.id?2023-06-17T20:31:51+00:00

No, there is no specified limit to the number of documents you can sign with SignOnChain.id. You can sign as many documents as you need.

What happens if I exhaust my €15 credit before the end of the 30-day trial period?2023-06-17T20:31:51+00:00

If you exhaust your €15 credit before the end of the 30-day trial period, you will need to choose one of the payment options to continue using the service. You can pay per use or opt for a monthly subscription.

What is the cost for storing documents in SignOnChain.id?2023-06-17T20:31:52+00:00

The cost for storing documents in SignOnChain.id is dependent on the size and storage time of the document. This is in addition to the per document signing fee.

Is there a subscription plan available for SignOnChain.id?2023-09-12T14:46:05+00:00

Subscriptions will be available soon.

What file types are supported by SignOnChain.id?2023-06-17T20:31:54+00:00

SignOnChain.id supports various file types for uploading documents. You can upload documents whether they are in PDF format or any other compatible file type.

Can I control how long my documents are stored on SignOnChain.id?2023-06-17T20:31:55+00:00

Yes, with SignOnChain.id you have full control of your document storage preferences. You can choose the duration for which you want to retain your documents. This can be a short-term requirement of a week, a medium-term necessity of three months, or a long-term commitment of five years or beyond. The choice is entirely yours.

Do all parties involved in a document receive a copy once it’s signed?2023-06-17T20:31:55+00:00

Yes, once all parties involved have appended their signatures, a comprehensive email containing the fully signed document will be promptly sent to everyone involved. This ensures all parties have access to the completed document.

Can I use SignOnChain.id for both professional and private use?2023-06-17T20:31:55+00:00

Yes, the paperless and secure electronic signing offered by SignOnChain.id is suitable for both professional and private use. Whether you’re signing business contracts or personal documents, SignOnChain.id can cater to your needs.

Can I pay with Bitcoin on SignOnChain.id?2023-06-17T20:31:56+00:00

Yes, SignOnChain.id allows users to pay for services using BSV Bitcoin in addition to traditional credit card payments. This provides flexibility for users with different payment preferences.

What is the cost per document on SignOnChain.id?2023-06-17T20:31:56+00:00

The cost per document on SignOnChain.id is €0.35 plus size and storage time. This allows users to pay based on their usage and storage needs.

Is it safe to use SignOnChain.id?2023-06-17T20:31:56+00:00

Yes, it is safe to use SignOnChain.id. All documents are encrypted and safely secured in the Public Blockchain. The service employs a hash; a timestamped immutable audit log of the documents’ author, creation time and eventual signatures. This ensures high levels of security for all stored and signed documents.

What does the €15 credit for new users cover?2023-06-17T20:31:58+00:00

The €15 credit for new users can be used towards any services on SignOnChain.id. This includes signing, reading, and storing documents. The credit is valid for 30 days after account creation.

What is the duration of the free trial?2023-06-17T20:31:58+00:00

The free trial lasts for 30 days.

What happens when all parties have signed a document on SignOnChain.id?2023-06-17T22:45:14+00:00

Once all parties have electronically signed the document, a comprehensive email containing the fully signed document will be sent to everyone involved. This ensures that everyone has access to the final, signed copy of the document.

Can I use SignOnChain.id offline?2023-06-17T22:45:16+00:00

No, SignOnChain.id is an online service and requires internet connectivity to scan, sign, and store documents. You must be connected to the internet to use all features of the service.

What happens if I lose my device?2023-06-17T22:45:16+00:00

If you lose your device, your documents on SignOnChain.id are still safe. As an online service, your documents are stored on the platform, not your device. You can access your account from any other device.

Is there a limit to the number of documents I can store on SignOnChain.id?2023-06-17T22:45:17+00:00

There is no limit to the number of documents you can store on SignOnChain.id. For free trial users, the document storage limit is determined by the trial terms.

Can I delete my documents from SignOnChain.id?2023-06-17T22:45:18+00:00

Yes, you have full control over your documents and can choose to delete them at any time. However, once deleted, a document cannot be recovered, so please be sure before you proceed with deletion.

Can I sign documents on behalf of other people?2023-06-17T22:45:19+00:00

No, you cannot sign documents on behalf of other people on SignOnChain.id. Each user must sign their own documents to ensure the validity and legality of the signatures.

How can I pay for SignOnChain.id?2023-06-17T22:45:19+00:00

You can pay for SignOnChain.id services per document using your credit card or BSV bitcoin. New users also receive a €15 credit valid for 30 days.

Are electronic signatures legally binding?2023-06-17T23:00:19+00:00

Yes, in many jurisdictions around the world, electronic signatures are considered legally binding. However, for specific legal advice, you should consult with a legal professional.

Can I send a document for signature to someone who does not have a SignOnChain account?2023-06-17T23:00:19+00:00

Yes, you can send a document for signature to someone who does not have a SignOnChain account. They will receive an email with a link to the document and instructions on how to sign it. They will automatically get a free 30 day trial account.

Do I need to install any software to use SignOnChain.id?2023-07-10T13:42:16+00:00

No, SignOnChain.id is a web-based application. You do not need to install any software to use it. You can access SignOnChain.id from any device with an internet connection and a web browser.

What happens if I run out of credits?2023-08-28T19:50:16+00:00

If you run out of credits, you will need to purchase more in order credit to continue using SignOnChain.id services and to keep your documents safe. You can purchase additional credits with credit card or BSV Bitcoin in the Billing menu under you profile.

How is my data protected?2023-07-10T13:41:07+00:00

SignOnChain.id uses advanced security measures to protect your data. All documents are encrypted and safely secured in the Public Blockchain.

Go to Top